Where you can get assistance | Redbank Palms Reside

ASSISTANCE PAGE FOR REDBANK PALMS RESIDENTS

The following pages, compiled by your Residents Committee, supply a list of people within our Village, and organizations within our area , who are available to offer assistance if and when required....these are subject to change without notice so always check first.

OUR TALENTED VILLAGE PEOPLE

Remuneration within the Village for any work done is organized strictly between the parties involved. Pay in cash or kind, barter or wine, whatever works for you is fine.

Handyman/Property Maintenance - If you require a home handyman service for general maintenance around your property, etc. etc. then please contact Murray @ Villa 22 0421 369 405 or John Clapcott at 0400 972 022

Small handyman jobs that do not require climbing ladders. Contact Barry - Villa 140

Hems and Alterations give Margaret - Villa 37

Home Health Care Equipment - a limited selection is available for a very nominal weekly rental here at the Village - please see the committee

Justice of the Peace services with guaranteed confidentiality, contact Helen - Villa 22

Pastoral care - Helen can help.. Confidentiality guaranteed contact Helen - Villa 22

GENERAL ASSISTANCE WITHIN THE IPSWICH AREA - SUBJECT TO CHANGE WITHOUT NOTICE AT ANY TIME SO PLEASE ALWAYS CHECK FIRST.

AIR CONDITIONER CLEAN AND SERVICE - HOUSE WASHDOWNS, SOLAR PANEL CLEANS, DRIVEWAY AND PATH WASHDOWNS .... Mak Makune SOLARCLEEN ...0432 662 657 .... Mak and his team come into the Village over a 3/4 day period to do these jobs - a bulk booking is usually organized by your Residents Committee at a good rate for residents around August/September

SOLAR PANEL CLEANING - South East Solar Maintenance 7 Dandelion Drive, Springfield Lakes Phone 0423 392 634 https://www.facebook.com/southeastsolarmaintenance

GARAGE DOOR INSTALLATIONS, SERVICE & REPAIR - Having trouble with your roll-a-door sticking or becoming very noisy in operation, clunking and banging? Need a new door or just a service. Then call Hoffy's Construction at Bundamba. Good and prompt attention and very reasonably priced - far cheaper that Steel Line and others. Contact Mal Hoffman on 0407 183 073 malhoffmann@yahoo.com

PEST AND TERMITE ... ECLIPSE PEST CONTROL .. PETER ZIMMERMAN. 07 3294 1894

Peter@eclipsepestcontrol.com.au

IPSWICH SNAKE CATCHERS ... Ipswich - call Bryan 0413 028 081 or Steph 0421 455 077

ONSITE COMPUTER REPAIRS - Virus removal, installation and internet set up - in your home 7 days a week - Phone Vincent Keller 4 Quarters Computing 0431 014 511 or 07 3143 9050 support@4qc.com.au - www.4qc.com.au

Have you had your dog vaccinated? Parvo is running rife at Ipswich at the moment and is spread not only by direct contact but also on people's shoes - so even if your pet never goes outside of the village please don't make the mistake of thinking they don't need to be vaccinated. Prevention is the only cure.

COLLINGWOOD PARK VET SURGERY ... Shop 1a/157 Collingwood Dr, Collingwood Park QLD 4301 Phone: (07) 3485 1520

IPSWICH VET CLINIC ... 42 Tiger Street West Ipswich QLD 4305.

Phone 07 3812 7533; ipswichvetclinic@awlqld.com.au

ANIMAL WELFARE LEAGUE QLD’S GOLDEN HEARTS™ SENIORS PET SUPPORT PROGRAM .. is a unique program to support people 65 and older with pet ownership. it is completely free to join and supports a senior-aged person through every step of pet ownership whether they adopted their pet from AWLQ or not. Golden Hearts™ supports its members with emergency foster care of their pet if they have to go into hospital. Members can also receive 50% off annual vaccinations through its Community Vet Clinics and 10% off everything else. . The Ipswich clinic is at 42 Tiger Street West Ipswich QLD 4305. Phone 07 3812 7533

We also have discounted pet grooming.

Call (07) 5509 9033 or email goldenhearts@awlqld.com.au to learn more

BOOVAL VETERINARY HOSPITAL at 12 South Station Rd, Booval QLD 4304 are open until 8 pm and now do house calls Phone: (07) 3282 6722

BRISBANE ANIMAL AMBULANCE - Call (24 hours): 0411 237 112 - BrisbaneAnimalAmbulance@hotmail.com

PETS IN PEACE at 333 Brisbane St, West Ipswich QLD 4305 Phone 1800 100 909 offer a 24/7 pick-up service and a variety of services for both small pets and large pets. Pets in Peace offer a dignified and personal service for your loved one before returning your pet’s ashes back home to you. Services and products include pet cremation/funeral packages, quality potted clay/ brass urns, solid timber boxes, memorial key rings/ jewelry, headstones, photo boxes/ frames and more.

HAPPY CAT ENCLOSURES - 53 Meadow Ave, Coopers Plains, Brisbane, Queensland, Australia 4108 ... Phone 0401 305 004 www.happycatenclosures.com.au For any residents of the Village who have cats, they must be contained and not allowed to wander - this company has many different runs and enclosures to help keep your cat safe and happy.

SENIORS ENQUIRY LINE The Seniors Enquiry Line can give you information on a range of topics that may be of interest to you, such as: concessions, social activities, household assistance, retirement accommodation, financial and legal matters, health, education, transport and many other issues. They also have a monthly newsletter and a website with information on upcoming activities around Queensland. Contact: 1300 135 500.

SENIOR SHOPPER SERVICE The Senior Shopper Service is an independent telephone shopping service that is free for people with a Seniors Card or Seniors Business Discount Card. The service aims to get the best price on goods and services for cardholders. Contact: 1300 366 265.

TAXI SUBSIDY SCHEME Queensland Transport runs the Taxi Subsidy Scheme which offers a 50% concession on taxi travel for people with disabilities. To be eligible for the scheme, a person must have a severe disability and live in Queensland. There is a maximum subsidy of $25 for each trip, and only one voucher can be used. Contact: 1300 134 755

FLEXILINK MAXI CAB SERVICE operating in Ipswich and surrounding suburbs. Passengers are picked up from their home and dropped at any location within the service's roam zone or a key location in the area, such as a train station or shopping centre. Fares are paid in cash when a passenger boards the service. To book a FlexiLink service, contact Yellow Cabs on 1800 332 307. This is a free call on all landline phones. Mobile phones will be charged their normal call rate. You can book a FlexiLink service two hours before you travel. Vehicles are wheelchair accessible and display the 'FlexiLink' sticker. https://translink.com.au/sites/default/files/assets/resources/travel-with-us/taxi-and-community-transport/2021-flexilink.pdf

Adults: $2 per trip Concession: $1 per trip

CONTACTS FOR CENTRELINK www.humanservices.gov.au. The Centrelink office is situated at 1 William Street Goodna. Open Monday to Friday from 8.30am Phone 13 24 68

QUESTION What if I need some cash for an urgent expense?

ANSWER You may be eligible for a pension advance payment. This advance will then be recovered, interest free, from your pension payments over the next 6 months.

CRISIS SUPPORT - If you or someone you love is in crisis or needs support right now, please call Lifeline on 13 11 14 or Suicide Call Back Service 1300 659 467.

Young people aged 5 to 25 years can call Kids Helpline on 1800 55 1800.

MEALS ON WHEELS ... 24 Brisbane Rd, Redbank QLD 4301 (07) 3288 4961

Delivery of midday meals for those unable to prepare meals.

THE IPSWICH FOODBARN is a non-profit organization that is working hard toward helping the people in our community in need, to provide assistance with food, in the form of pre -made hampers with a small cost and free produce when it is available.. Open Monday, Tuesday, Thursday & Friday from 9am to 2pm. Hampers available from 12 midday. We get fruit & vegs only on Tuesday and Thursday and we do not have any control over what we receive. Cost of hampers 1st time is membership of $5 plus hamper handling fee. Hampers cost $35 and are only available until we run out of supplies each day. Located at 1 Darling Street East, Woodend 4305 (07) 3496 1514 Cash only no eftpos https://www.facebook.com/IpswichFoodbarn/

HARVEST ANGELS at Laidley have low cost Food Hampers available to everyone needing a helping hand to make ends meet. Their awesome hampers are available to everyone who needs a helping hand from any area. All hampers include 3 boxes - a box each of dry goods/pantry items, fruit and veggies, cold and frozen goods (including meat). Large is $50 Small is $30

Deliveries available Ipswich areas (Fridays as far as Redbank Plains & now as far as Springfield Lakes) ..... delivery fee applies depending on area....please inbox us for all delivery enquiries .... Please see page for all info https://www.facebook.com/harvestangelsinc.

GOOD SHEPHERD NO INTEREST LOANS ....A RANGE OF NO INTEREST(NILS), LOW INTEREST AND ONLINE CASH LOANS FOR AMOUNTS OF $200 - $3,000...in partnership with the NAB. Loans can be used for essential goods services, such as white goods, furniture, car expenses, medical and dental costs. A health care card or a pension concession card is required to be eligible to access these loans. For additional details phone 38161435 Booval Community Services on Fridays between 9.00 - 3.30 pm https://goodshep.org.au/services/nils/

GOODNA NEIGHBOURHOOD HOUSE ... (07) 3818 1648 33 Queen Street, Goodna

The Goodna Neighborhood House provides the following services: Community Development and Community Capacity Building; Advocacy, Information, Referral and Support; Community Welfare Support & Referral; Networking with local and surrounding agencies (government and non government) and local groups; No Interest Loans Scheme (NILS) for low-income , Referral clients for Emergency Relief; Meet and Greet social activities group; Art and Craft Group; Line Dancing

JUSTICE OF THE PEACE SERVICE ... located at Redbank Plaza on Level 3 in front of Kmart.

A voluntary JP (Justice of the Peace) service is available at the following times;

Tuesday 1 pm - 3pm; Thursday 6 pm to 8pm, Saturday 10am to 12 pm

The JP service is free

CINEPLEX THEATRE at Redbank Plaza has a low price for pensioners for most of their movie sessions so that you can enjoy the latest movies any day of the week. To check on the latest entertainment there follow this link https://www.cineplex.com.au

PENSIONERS RATE CONCESSION ... Ipswich City Council grants a rates concession for pensioners living within the Ipswich City area. Any owner who lives on the property and holds a current Centrelink Queensland Pensioner Concession Card, Veterans' Affairs Pensioner Concession Card or Veterans' Affairs Gold Card may be eligible for this subsidy. To apply for a pensioner rates concession, a form needs to be filled out and must include a copy of either your Pension Concession Card (both sides) or Gold Card (both sides). These forms are available from and submitted by our Village manager. Council will not backdate concessions.

60 AND BETTER PROGRAMS are managed by older people and are located throughout Queensland. Committees meet regularly to plan activities, discuss health issues and decide on directions for the program. All 60 and Better activities have an emphasis on keeping the body and the mind fit and active. Mon, Tue 9:00am – 5:00pm, Wed 9:00am-12:00pm, Fri 9.00am – 2.00pm Phone: 07 3282 8644 - www.60andbetteripswich.com.au

U3A COURSES cover interests such as exercise, the arts, language, technology, history, language, craft, and philosophy. U3A requires no prior learning.

Members, with a lifetime of experience, share their expertise with small tutorial classes. a community of scholars who get together to help each other. You will benefit from both mental and physical stimulation, in a group of like minded people. If you are an older adult, and have a joy of learning, you have found a new home. To learn more about U3A Ipswich (Qld), contact the office: Phone: 07 32827484 – leave a message or Email: contact@u3aipswich.org.au

FIT4LIFE is an Ipswich Hospital initiative providing low cost fitness session run by qualified personal trainers for a maximum cost of $5 per session. There are a choice of sessions available suitable for all fitness levels - for more details please contact the IHF office info@ihfoundation.org.au or 1300 736 428

MEDICARE - is situated in the DHS Service Centre - 1 William Street, Goodna 4300

FREE SHINGLES VACINATION - Once you have turned 70 this is free of charge - Please ask your GP for further information.

FREE DENTAL CARE -is available for Queensland residents through West Moreton Oral Health Service for people who hold a Pensioner Concession Card issued by Centrelink or Veterans Affairs, Healthcare Card, Commonwealth Seniors Card or Queensland Seniors Card. The Service covers both routine and emergency dental care with no out of pocket expenses - contact 1300 300 850 for more details. Dental Clinics are located at Ipswich and Collingwood Park.....Because of a recent experience, John Hawkins, Unit 25 advises:- BE AWARE that immediately after a Checkup/follow-up treatment or any other treatment is completed, you will be de-listed. The current attitude of the Service is to deem that on the completion of any treatment they have finished with you and you become 'de-listed' from the queue list. If you WISELY wish to have a regular check-up with them, you have to contact them immediately after your last checkup or treatment and ask to be 'listed.' You then have to queue approx. 24 months (prev. 12 months) & they will automatically contact you with an appointment time & date. . The actual dental treatment they provide is good! If you have toothache or need emergency treatment, no problem, they will treat you BUT on completion you are considered to have been treated/finished with and you drop off the 'list/queue' and THE ONUS IS ON YOU TO ASK TO BE PUT BACK ON THE QUEUE/LIST.......

FREE DXA SCANS FOR BONE DENSITY - you may be eligible for Medicare funding for part or all of your scan costs once you have turned 70 . The cost of a DXA scan in Australia is generally less than $100. The cost may vary depending on where the test is performed. Please ask your GP for information to assess your bone density and risk of developing osteoporosis,

FREE SPECTACLES for those on Pensions or Health Care Cards are available from the Government approved optician. One pair each year. Currently the optician for our area is Specs Savers at Redbank Plaza.

FREE HEARING AIDS for those on Pensions or Health Care Cards are available at Bay Audio at Redbank Plaza 1 Collingwood Drive , Redbank. They offer a no appointment necessary Free 5 Minute Touch Screen Hearing Check.

FREE BOWEL SCREENING ... you will be sent a free bowel screening kit if you are between the age of 50 and 74 . You will receive a free screening kit in the mail within the first 6 months of your birthday. For more information call the information line on 1800 118 868 .

FREE HOSPITAL PARKING. Ipswich Hospital provides a free 'Park and Ride' service for patients and visitors. The buses run approx every 15 - 20 minutes, from either Limestone Park at the Quarry Street entrance or from the Water Tower parking area in Deebing Street. The service operates Monday to Friday from 6.20 am to 11.15pm excluding public holidays. Alternatively you can use the Private parking facilities at the Ipswich Hospital for a reduced rate, of $5 per day or $35 week by registering online and creating an account. This is a big reduction of the normal casual rate of $21 per day. Car parking accounts are quick and simple to create and can also be used for parking at the Ipswich Health Plaza in Bell Street.

To organize your online parking which works via your vehicle's registration number - go to http://ihfparking.com.au/

HOME HEALTH CARE EQUIPMENT is available for a very nominal weekly rental here at the Village - please see the committee re this

CODI offers convenient and flexible transport options for seniors, frail and those with disabilities. New CODI Office Location - For your convenience and ease of access, we are moving our office to a great new accessible location. Find us at Shop 1, Number 5 Jacaranda Street, East Ipswich.

CODI transport services are available to any resident of Ipswich who needs assistance with transport, for social and medical appointments, including door-to-door transportation to and from: Everyday chores e.g. shopping, banking, post office, library, Visiting family and friends

Social outings, birthdays, Gym, swimming, hairdressing appointments, Any other medical or non-medical appointment. Government subsidy may be available for those aged 65 and over, or aged 50 or over for Aboriginal and Torres Strait Islander people

CODI also organizes Lunch Club and Traveler’s Club. Call us for more information on eligibility for subsidized services. To book your next trip, please call CODI on 07 3282 7877 or email info@starcommunityservices.org.au

SENIOR NET is an association dedicated to helping Ipswich seniors aged 50 and over to use computers and the internet. Membership is $30 and classes are held at the Boilerhouse Resource Centre at the Ipswich Campus of the University of Southern Queensland at 11 Salisbury Rd, Ipswich. For more details contact Phil Buchanan Phone: 0431 527266
Email: infoten@internode.on.net or email admin@seniornet.com.au

HOME ASSIST is a government funded program providing home maintenance and modification support to eligible people within the Ipswich area. Phone: 3810 6662
Email: Homeassist@ipswich.qld.gov.au To be eligible for subsidized assistance you must: Reside in a private home or rental property within the service area. Be aged 60 or older, or any age with a disability, Hold a current Pensioner Concession Card and be unable to make use of alternative forms of assistance OR If not receiving a pension, be aged 65 or older and approved for support through My Aged Care.

What does Home Assist provide? Home Assist aims to remove some of the practical housing related difficulties experienced by older people and people living with a disability. Subsidized assistance towards labour costs is available to eligible people for minor home maintenance and home modifications relating to health, safety and security.

Services provided may include: Changing light bulbs. Installing smoke alarms and replacing batteries, Basic electrical services (lights and power points) Basic plumbing services (tap washers, leaks and blocked drains), Basic locksmith and glazing services. Basic carpentry services, Repairs and replacement of hot water systems, Grab rails, handrails, hand-held showers, chair and bed raisers and small ramps, Major home modifications (i.e.. modifying bathrooms for disability access).